We take the hassle out of shipping with a flat rate, sitewide shipping of just $6 or spend $60 or more for FREE shipping - no code needed. No more getting to checkout before a nasty surprise. Simple. (Rates are for Australia only, international rates vary). Tracking is included with every express order.
If you need your order quickly please email us and we will see if we can prepare it quickly for you. Also select Express Post at checkout and you should receive it within a few days.
Standard items leave our store within 5 business days. Personalised products can take up to 3 weeks, but generally ship within 1-2 weeks (if you have a deadline to meet, just contact us and we'll let you know what we can do). If you are ordering in a presale, please take note of the delivery timeframe as noted in the listing.
We don't generally accept returns for change of mind, however if there is anything at all your are not satisfied with on receiving your order, please contact us immediately. Wood is a natural product and slight variances to grain and texture will occur.
Our customer's satisfaction is very important to us. If you would like to contact us for any reason, please feel free to use the Contact Us form.